Sunday, November 26, 2006

Perhaps not a sentiment completely shared by the paying customers

Heather Ramsey, a Queen Charlotte Islands resident and frequent contributor to The Tyee has posted a fascinating story about BC Ferries and the service they provide to British Columbians.

According to a quality of service report commissioned by the Ferry Corporation, they are doing a great job of providing service to the coastal communities of British Columbia. This great achievement apparently was made possible despite the absence of a major vessel through the summer and continuing problems with the remaining one through the fall and winter season.

As always seems to be the case when these things are made public, word of this report was presented in the same week that the Ferry Corporation was forced to unexpectedly suspend service to the North Coast and Queen Charlotte Islands, because the only ferry left to service the line needed to have emergency repairs made to it.

The net result of all of this has been a number of inconvenienced residents left to scramble for alternate modes of transportation, no longer able to depend on the ferry service to meet their needs. Combine that with a summer of discontent and cancelled tourism trips and you have to wonder exactly what kind of wording they used in their survey.

One thing is certain though, it’s a good thing this past week wasn’t a survey week, otherwise we suspect that the results would be a little less to the Ferry Corporations liking.

You can view the entire article from the Tyee website here.

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