Friday, February 01, 2008

For some, CityWest maintenance may make your valentine text nothing but unrequited love


How do I love thee, let me text the ways… not so fast you Bell type cellular phone users and PDA type phone aficionados, February is going to be a very quiet month for you.

City West published a notice of suspension of service in Friday’s paper, advising some Prince Rupert mobile data users that their service will be interrupted for up to 4 weeks. Interestingly enough, the local communications company neglected to communicate their maintenance message on their own web site.

It’s part of a requirement for a clear window of maintenance to establish permanent data roaming connections with their partners.

The Web service for those identified apparently about 250 customers will be suspended as of tonight (Friday) at 11 pm and continue until March 1st at 11 pm.

So for those text loving Romeos, a phone call (land lines are still around you know) and maybe some flowers could help ease the pain of your lack of communication.

Interestingly enough, the local communications company neglected to communicate their maintenance message on their own web site . In this case, we suspect that CityWest is hoping that all of those 250 affected customers somehow managed to get hold of the Friday copy of the Daily News to learn of the pending service troubles.

The full ad read as follows below:

CITYWEST

Notice of February service suspension…

In order to provide a clear window of maintenance to establish permanent data roaming connections with our partners, CityWest will be required to suspend the use of the mobile data services from the local cellular network in Prince Rupert for a period of up to 4 weeks.

Cellular voice services and Cellular text messaging services will be unaffected.

The Mobile Web service that is available to customers with a Bell type cellular phone will also be affected and the Mobile Data services available to customers with PDA-type phones will also be affected. This outage is expected to affect approximately 250 customers in Prince Rupert.

The web service will be unavailable starting Feb 1st- at 11 pm and is expected to be available again by March 1st at 11 pm. Customers who currently subscribe to these features on a monthly basis will not be charged for the service during this period.

We apologize for any inconvenience this maintenance outage may cause our customers.

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