Showing posts with label Daily News printing problems. Show all posts
Showing posts with label Daily News printing problems. Show all posts

Wednesday, July 08, 2009

It takes a village to print a paper…


Monday’s Daily News provided some insight into last weeks troublesome ways at the Daily News. As returning Assistant Editor Wendy Webb outlined the herculean efforts, that the staff at the Daily went to as they tried to get the paper out to their subscribers.

We are taken into the heart of the crisis last week, complete with its endless days, long drives down a highway and the extra steps that were taken to keep the local news machine running.

I’m Ba– a-ack!...

It was a great three weeks in dry and dusty Saskatchewan, but it's lovely to be back in Prince Rupert's green ... green ... green!

Editorial Column
Wendy Webb
Just Call Me Charlotte
The Daily News
Monday, July 6, 2009
Page 4

It can be easy to forget how fortunate we are to get all this rain that we love to complain about, but a few days on the shrivelling prairies is enough to make a body grateful for all that the rain provides.

Likewise it can be easy to take for granted all the good service and hard work that people put into their businesses and projects around here.

As a society, we have come to expect that all things should be perfect at all times and best not let the human (or technical) realities of life interfere with that perception.

I came back to hear stories of the editorial staff at the Daily News that made me proud.

I heard of the tremendous hours that Patrick had put in to cover the Editorial seat, as well as his own, while I was away.

I listened as someone explained that George had only one day off in three weeks through all his efforts to cover the many events during this busy time.

Likewise Monica, always a trooper, had put in more than her share of stories and pics for our readers.

Let's not forget Ellen, whose valuable role as Editoral Assistant was vital during my absence.

I heard of a critical issue with computer software that prevented the paper from reaching the press last Monday and the herculean efforts offered by all to resolve the problem and get a paper out to our subscribers.

The press men were here until eleven o'clock that night. Patrick, as acting editor, put in a nineteen hour day and Ellen volunteered major overtime.

Let's not forget our General Manager, Mike Archer, who arrived from Fort St. John only to immediately turn around and drive to Smithers, when the paper had to be printed elsewhere. He didn't get back until one in the morning.

Everyone in business has these kinds of events from time to time and they always seem to happen when the staff is short or the boss is away or at some other most inconvenient moment.

It is my hope that all customers of all businesses in town, including that of the Daily News" have the opportunity to appreciate just how dedicated the staff of our local enterprises can be and how often the owners, managers and staff of our local businesses have gone that extra mile for their customers.

People may think the big city offers more variety in the way of goods and stores but there's nothing like the homestyle service offered by the local businesses around here.

Let's remember to appreciate what we have - the grass is not always greener elsewhere.

Tuesday, June 30, 2009

The continuing misadventures of the Daily News


Monday's paper never quite made it to print and Tuesday's paper time warps into Wednesday!

To say they're having their problems at the Daily News might be an understatement.

Tuesday's paper (er, or is that Wednesday, July 1st as that's what is on the masthead tonight) at least made it to print, though it seems a tad bereft of some of the weekends breaking news.

Nowhere in today's edition (Tuesday) was there word of the firing of Dan Veniez at Ridley Terminals, nor of his replacement named yesterday by the Transport Minister.

(As a public service, details of both can be found here and here)

Tuesday's edition would feature no information on the departure of the Secretary/Treasurer of the School District (see here), a situation that just adds to the chaos currently reigning in those offices. In fact the DAILY NEWS was scooped by the WEEKLY paper on that one, The Northern View was quick to post it's report on those breaking developments to its website yesterday.

Perhaps there were more items of note over the weekend, but they're somewhere out there lost in the print run that never was.

Even more curious is the fact that there was no form of explanation as to what might have happened to that Monday edition.

A simple item providing a reason for the disappearing Monday edition might go a long way to gaining some good favour from the subscriber base and/or advertisers. It's just sensible PR to admit to a problem, offer up an explanation and move on from there.

Perhaps the thinking is; if they don't mention it, then no one will notice?

And indeed, there they were back in business today (even if it says Wednesday), so all seems well for now.

There are details of the Canada Day party planned for Mariners Park on Wednesday July 1, (that would be tomorrow for everyone else other than the Daily News it seems). Perhaps it's fitting that they add that to the front page, after all if anyone could use a few days off it perhaps might be the folks at the paper.

At some point however credibility must start to wane with the readers and advertisers. Especially in light of the ongoing dedication to the more "community friendly" and "positive" stories, that seem to make up the bulk of the print run, when it runs. A change of direction that we are frequently advised was something that the readers were asking for.

But beyond credibility, perhaps more of concern might be relevance.

If in the end no one notices, or cares if the paper makes it to print, or if it has the proper day of the week on the front, then it's but a fast trip from your door step to the bird cage or the recycle bin.
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Update and corrections (sort of): After a day of research with our Podunkian retail sources, we have determined that yes indeed, there was a Tuesday edition of the Daily News, and one dated Tuesday, June 30, 2009 at that, but only one for home subscribers it seems.
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Our independent verification this afternoon (ie: numerous trips to various retail outlets to determine if the phantom Tuesday edition made it to news stands or not) concluded that indeed, a most interesting form of distribution took place for the Tuesday edition.
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One where home delivery subscribers were provided with both the Tuesday and a futuristic looking Wednesday edition. Leaving those that only acquire their Daily News at news stands to lose a day of news gathering, hopefully content with their advance look at the news of July the 1st, but left forever to wander in wonderment as to what may have transpired from the Tuesday edition.
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So without hesitation the Podunkian corrects our conclusions, as portrayed in the posting above, of the status of the paper`s editions from yesterday, for indeed there was a Tuesday edition for some.
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And now we begin our search of a helpful neighbour with home delivery, who may be willing to share his or her rare copy, of the limited edition of the Tuesday Daily News.

Monday, June 29, 2009

A disruption to the Daily News routine


Podunkians had to make alternate arrangements to their evening routine as troubles at the Daily News offices prevented the Daily paper to make its early afternoon appearance around town.

There was no home delivery by 7 pm, nor news stand offerings around town by the same hour.

A few of the stores sampled by your humble blogging servant offered up the possibility of computer problems to printing difficulties, perhaps both related.


No further word was available at the retail end of the delivery system to offer up hope for a Monday night edition, leaving Podunkians until Tuesday perhaps to learn of the pressing issues of the day from the Daily News point of view.

This highlights the drawback to the fact that the local daily paper no longer offers a presence on the Internet, having not updated their website for a number of months now. Despite the obvious ability to update their subscription base as to the problems of the day, the lack of web offering also denies the paper's journalists the opportunity to get their stories to the public whenever the print version has a setback

The Daily News falls short of the Northern View in this case, as that paper updates breaking news on a daily basis from their portal on the web. It makes for a situation which puts it almost on the cutting edge of news gathering in the local market, a rather remarkable thing for a paper that publishes but once a week.

Hopefully, the Tuesday edition will offer up an explanation as to the woes of Monday, so as not to leave the details of their troubles to the imaginative wondering of the local populace.